ABOUT US

A fleet partner that picks up the phone.

Based in Lancaster, PA. Serving Central PA commercial fleets since 2007 — with extended fleet support available by arrangement.

OTC Fleet team

OUR STORY

From one technician to a fleet support organization.

OTC began in 2007 when one technician recognized the need to improve how businesses received vehicle and equipment support. Communication was poor. Vendors were fragmented. Trucks sat too long. There had to be a better way to support a working fleet.

Today OTC supports more than 2,000 fleet assets across 100+ fleet accounts throughout Pennsylvania — mobile-first service to your yard, backed by shop support, scheduling, and billing for single-truck contractors up to multi-location operators with hundreds of units. Still owner-led. Still relationship-driven. Built to scale with growing commercial operations.

2,000+
Fleet Assets Supported
100+
Fleet Accounts Served
20+
Years Supporting Commercial Fleets

INSIDE OUR OPERATION

Real techs, real shop, real fleet support.

OTC technician servicing a Ford fleet vehicle in the shop
In-shop diagnostics
OTC technician working on a USPS mail truck on the lift
USPS fleet support
OTC service advisor coordinating fleet support by phone
Service coordination
OTC service team scheduling fleet work at the service desk
Scheduling & dispatch

WHAT WE STAND FOR

Five principles that shape how we support fleets.

Relationship-driven

We get to know your operation, your standards, and the people who run it.

Problem-solvers

We look past the symptom to design support around the underlying operational issue.

Long-term mindset

We invest in partnerships, not transactions. Our customers stay because the model keeps working.

Technology-focused

Modern diagnostics, documented service history, and structured communication systems.

Growth-oriented

We continually expand our team, capabilities, and support infrastructure to serve larger fleets.

READY WHEN YOU ARE

One call. One partner. Your whole fleet covered.

Talk to a real person about your fleet. Shop or on-site — we'll get you on the schedule.